First Contact word mark
Creating compelling customer experiences from the first interaction
Converting the
Curious customer
curious
into
customers
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Services
Your digital agency
for all stages
Web design
Whether you need a fast, cost effective website built using our quick-launch templates for rapid deployment, or a fully customized site tailored specifically to your brand.
Capabilities
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Quick-Launch websites
(Template system)
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Custom experiences
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Responsive design
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Unique AI-Generated Visuals
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Ongoing Support & Maintenance
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User Experience (UX) &
User Interface (UI)
Custom experiences that your users will actually enjoy. Fast, smooth, and intuitive. Our rapid prototyping gets things moving quickly.
Capabilities
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User-Centric design
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Iterative feedback cycles
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Responsive design
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UX Research & Testing
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Rapid Prototyping
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From launching
your brand
Or launching
your product
To showcasing
your practice
From launching
your brand
Or launching
your product
To showcasing
your practice
Strategic workshops
Our strategic workshops align business goals with user needs through ROI-driven idea refinement and collaborative innovation. We foster cross-team alignment to accelerate decisions and create actionable project roadmaps.
Outcomes
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Discovery & Goal setting
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Idea refinement
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Collaborative innovation
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Cross-Team alignment
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Post-Workshop action plan
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Digital Strategy
Delivering tailored roadmaps that align with your business goals, focusing on a customer-centric approach with personas and journey maps. We leverage data-driven insights to optimize your online performance, creating strategies that evolve with your business for long-term success.
Outcomes
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Discovery & Goal Setting
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Tailored Roadmaps
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Customer-Centric Approach
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Data-Driven Insights
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Implementation & Monitoring
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Accessibility Compliance
Our accessibility compliance services are dedicated to crafting inclusive designs that benefit everyone. By improving user engagement and expanding business opportunities, we help you reach a wider audience. We provide comprehensive audits and clear remediation plans to ensure compliance, all while enhancing your brand's commitment to social responsibility.
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Comprehensive audits
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Brand enhancement
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Conversion optimization
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Reduced compliance risks
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Accessible inclusive design
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At Our Core

15+ years innovating

Industry experience, transforming UX departments and establishing User experience best practice and ground work.

Customer centric

Our team has delivered tailored digital solutions for diverse sectors, including finance, healthcare, and tech, with expertise in adaptable projects that drive global impact.

First principles

Dissecting complex design challenges into fundamental and foundational principles. Fosters a deeper understanding of user needs and enables the creation of more effective and user-centric design solutions.

We Are

Making Data Informed upgrades

Data backed decisions unlock the potential of your customers

Unlocking growth from all points of contact

Delivering experiences that build lasting customer relationships.

Unlocking growth from all points of contact

Delivering experiences that build lasting customer relationships

Process
Kickoff
Design
Refine
Discovery
Research
Ideation
Prototyping
Testing
Refinement

Ready to transform your digital presence?

The process begins with a deep dive into your vision, challenges, and goals during the kickoff phase. In the design phase, insights drive, turning concepts into solutions.

Production
Track
Develop
Launch
Analytics

Crafting and Tracking

We bring your project to life during the production phase.

Continue with robust analytics to track performance, providing insights that drive continuous improvement.

Let's Talk
Ready to elevate your project?

Hello@FirstContact.agency

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From first contact with your brand,

we captivate your audience
at every click