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First Contact Website Terms of Use

These terms govern access to and use of the First Contact Agency corporate website at firstcontact.agency.

1. Acceptance

By accessing or using this website, you agree to these Terms of Use. If you do not agree, do not use the website.

2. Website purpose

This website provides general information about First Contact Agency, our work, and our services. Unless we expressly agree otherwise in writing, the website does not create a client, agency, advisory, employment, partnership, fiduciary, or other professional relationship.

Any client engagement, statement of work, licence, purchase, or paid service is governed by a separate written agreement.

3. No professional advice

Website content is provided for general informational purposes only. It is not legal, tax, financial, accounting, security, or other regulated professional advice. You should obtain appropriate professional advice for decisions that depend on your circumstances.

4. Accuracy and changes

We may update, remove, or change website content at any time. Although we aim to provide useful and accurate information, we do not guarantee that every item is complete, current, or error-free.

5. Acceptable use

You must not:

  • use the website unlawfully or to harm another person;
  • interfere with the website’s operation, availability, or security;
  • attempt unauthorized access to any system, account, or data;
  • introduce malicious code or use automated tools in a way that degrades the website;
  • scrape, copy, or exploit the website in a way that violates law or our rights; or
  • send false, infringing, abusive, confidential, or harmful material through communications with us.

6. Intellectual property

Unless otherwise stated, the website and its content—including text, graphics, branding, design, layout, code, images, animation, and media—are owned by or licensed to First Contact Agency and are protected by intellectual-property laws.

No licence or ownership right is transferred to you except the limited right to view and use the website for lawful personal or internal business evaluation.

7. Names and marks

First Contact Agency, Kwib, LinkUp, FCA, associated logos, and related brand assets may be trademarks, trade names, or unregistered marks of First Contact Agency or their respective owners. Do not use them in a way that suggests endorsement, affiliation, or permission without prior written consent.

8. Third-party links

The website may link to third-party websites or services. Those links are provided for convenience. We do not control and are not responsible for their content, security, availability, or privacy practices. Your use of a third-party service is governed by its own terms and policies.

9. Communications and submissions

If you send us an inquiry, feedback, proposal, or other material, you confirm that you have the right to send it and that doing so does not violate law or another person’s rights.

Do not send trade secrets or other confidential information unless we have first agreed in writing to receive it confidentially. Confidential treatment should not be assumed from an unsolicited message.

10. Privacy

Our handling of personal information through this website and related business communications is described in the First Contact Privacy Policy.

11. Disclaimers

To the maximum extent permitted by law, the website is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.

To the extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted availability, freedom from harmful components, or that the website will meet a particular requirement.

12. Limitation of liability

To the maximum extent permitted by law, First Contact Agency and its directors, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or opportunities arising from or related to use of, or inability to use, the website.

Where applicable law does not permit an exclusion or limitation, the exclusion or limitation applies only to the maximum extent permitted by that law.

13. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless First Contact Agency and its affiliates from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the website or material breach of these terms.

14. Governing law

These terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law rules. Any dispute will be brought before the courts located in Ontario unless applicable law requires otherwise.

15. Changes to these terms

We may update these terms by posting a revised version on this page and changing the “Last updated” date. The revised terms apply from the date they are posted. Your continued use of the website after that date means you accept the revised terms.

16. Contact

First Contact Agency
Hello@FirstContact.Agency